Information for Patients and their Families

Collection of Personal Health Information
York Central Hospital collects personal health information about you, directly from you or from the authorized person acting on your behalf. For more information on Uses and Disclosures of Personal Health Information, Your Choices, and Protecting your Privacy, please click on the following link: Collection of Personal Health Information.

Privacy of Personal Health Information
York Central Hospital is committed to our patients regarding the privacy of personal health information.
Click on the following link to learn more about the Privacy of Personal Health Information.

Release of Information
Below, is a list of frequently asked questions about the release of information contained in your health/medical records.

How do I get a copy of my medical records? 
If you were a patient of York Central Hospital you can receive a copy of your medical records by submitting a written request to the hospital. Fax:(905) 883-2141, Phone: (905) 883-2200.

ATTENTION: Medical Records - Release of Information 
York Central Hospital
10 Trench Street
Richmond Hill, Ontario
L4C 4Z3

What should the request include? 
The written request for medical records must include your name, date of birth and mailing address as well as the type of information you need. The request must be dated and signed as well as witnessed and signed by one other person.

Will the hospital have all of my records on file? 
York Central Hospital retains and manages patient records according to government legislation and the Corporation By-laws. This means the hospital may only maintain some of your records. 

What happens if I want my records released to another individual? 
Whether you want your records released to a relative, friend, family doctor or another institution, you must submit a signed consent giving the hospital authorization to release your information. The consent is valid for 3 months (90 days) and it must be dated and witnessed. 

Do I need parental consent if I am a youth? 
Yes. If you want your medical records released and you are not at least 16 years old, you must have a parent or legal guardian submit the request on your behalf.

What happens if I am inquiring about records for a deceased patient? 
In the case where the individual is deceased or incapable of signing consent, proof of executorship or legal signing authority must be submitted with the request.

How do I go about requesting statement of birth? 
If you are requesting statement of birth for your newborn, please submit a written request that includes the mother's full name at the time of birth as well as a cheque for $50.00. 

Does it cost me anything to request medical information? 
There is an administrative cost for non-medical requests. A pre-payment fee of $160.00 must be submitted with your written request. There may be additional administrative costs, depending on the amount of information requested. 

Contact Us:
For more information on York Central Hospital release of information procedures and policies, contact Health Record Services: 

Phone: (905) 883-2200
Fax: (905) 883-2141